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Things to consider when choosing a customs broker

Things to consider when choosing a customs broker
When it comes to moving goods from one country to another, there are many regulations to follow. The rules and requirements are constantly changing, and every company needs to be up to date with them. Just when you think you understand the process, it changes again.
Even though a customs broker is not a requirement, it helps you save money and time. They handle all the necessary paperwork for customs verification on your behalf. If you have a company that transports products from one country to another, it's smart to partner up with an experienced customs broker. This partnership can make a huge difference between dealing with expensive delays or enjoying smooth border crossings. When selecting a customs broker make sure to consider the following:

1. A good customs broker will deliver more value

When choosing a customs broker, it's crucial to find a true partner that meets your company's expectations. Make sure your broker has the following:
  • Matched capabilities: Ensure that the broker's abilities align with your requirements.
  • Accessibility and responsiveness: Check if the broker is readily available when you need them.
  • Technology and software: Make sure the broker has the right software and technology to efficiently manage your shipments and support your account.
  • Focus on customs compliance: Verify that the broker specializes in customs compliance.
Take the time to research different brokers and find the best fit for your company. Shop around, gather references, and ensure that their strengths align with your specific needs.

2. Choose a broker that can handle your shipment volume

When it comes to cross-border shipping, every industry has its own specific rules and regulations. It's important to select a broker that has a lot of experience working with your industry and understands its regulations. By choosing an industry-focused broker, you can rest assured knowing that they will stay updated on policy and regulatory changes, and ensure that your shipments comply with all requirements.

3. Choose a broker with an office that operates on a 24/7 basis

If you ship through multiple ports, it's crucial to choose a broker with offices in those ports. Make sure they operate 24/7 because freight keeps moving even when we sleep. However, if you only use one port, a smaller broker located there might be suitable. They can offer personalized service tailored to your needs.

4. Ask the customs broker about its connections

Before choosing a customs broker, it's important to ensure they are registered and licensed and have a good reputation. A good broker has strong relationships with local, regional, and global government authorities. How a customs broker interacts with these officials can determine whether your border crossing goes smoothly or results in expensive delays.

5. Choose a logistics provider that offers customs broker services

Some logistics service providers, such as DFDS, offer customs services to their customers. It's worth considering this option because having a single carrier relationship offers several benefits. You'll have one point of contact, one invoice, and access to an expert resource for all your cross-border paperwork needs. This not only saves you time but can also lead to potential cost savings.
Banner image credit:  Image by Gerd Altmann from Pixabay

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