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FREE DELIVERY ONLINE
There is NO DELIVERY CHARGE FOR THE VAST MAJORITY OF OUR PRODUCTS ORDERED ONLINE*. For as long as we have the ability to make cost savings by offering our products online we are happy to pass these savings back to you.
* Where this is not the case, you will be made aware of any charges before you complete your purchase. How long will my order take to arrive?
On average it will take approximately seven days for your order to arrive. By far the majority of our products are delivered within this period: we aim to process, pack and despatch your product within 72 hours, and our delivery agents, Parcelnet, usually deliver to mainland UK addresses within three days. At peak times, orders can take as long as 14 days, so you may see that we ask you to allow 14 days for delivery in some of our promotions.
Despite our best attempts to predict the number of orders that we will receive, we occasionally run out of stock of some titles. We have a sophisticated re-ordering system in place, but in cases of overwhelming demand there may be delays. Orders are fulfilled on a first-come, first-served basis.
What to do if there is a problem with delivery of your order.
If your order does not arrive when you expect, or if it does not meet your expectations please don't hesitate to call us. Our aim is your complete satisfaction with our products and services. You can phone Reader's Digest Customer Services in the United Kingdom on 0870 1607070. Minicom users can call us on 0870 600 1153. Please note, Minicom is the common British name for a telecommunications device for the deaf or hard of hearing and as such this number will not work with conventional telephones.
It would help us immensely if you have your 10-digit Reader's Digest Customer Number to hand when you call: you can find your Reader's Digest Customer Number on any bill or delivery note sent from Reader's Digest. |
