10 things your energy supplier won't tell you

Arm yourself with the insider knowledge of energy specialists.

1. I know you'll never leave me

Gas bill with reading glasses and pen

With 400 tariffs, the energy market is so complex that 86% of customers don’t understand their bills, and the number of people switching suppliers has fallen to one in six.

Energy watchdog Ofgem wants to make things simpler—I’d rather you didn’t know that British Gas has obliged.

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