We want everyone to enjoy Reader’s Digest online so read more here about our accessibility policy and what to do if you are registered with MyRD.

QUESTIONS

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QUESTIONS AND ANSWERS

Q. What is Reader’s Digest website accessibility policy?

At Reader’s Digest we recognise the importance of providing a website that is accessible to everyone and in our new site we have included a range of accessibility features to help people to use it.

This includes:

The use of clear, simple language that is easy to understand
Avoiding the use of blinking or flickering elements
Using clear and legible fonts for all text and headings
Ensuring that there are no difficult combinations of the site’s font and background colour
Featuring clearly labelled images and weblinks to support navigation for screen readers
Avoiding the use of pop-up windows unless it is appropriate to do so

Q. My eyesight isn’t very good, how can I have a larger view of your website?

To adjust your screen view in Internet Explorer you can use the zoom function on your browser. This is often shown as a cog symbol and can be found on the top right hand corner of your screen.

In Firefox you can customize your toolbar by adding Zoom Controls to your Toolbar window and you can then zoom in and out by using the + and – icons.

Q. What is a CAPTCHA form and why do I have to fill it out?

CAPTCHA stands for Completely Automated Public Turing test to tell Computers and Humans Apart. Using it on our website helps us to reduce the amount of spam mail that we receive as it’s difficult for automated processes to read the numbers and letters.

We ask you to use the CAPTCHA tool when you register for a Reader’s Digest account so that we know it is a real person that’s filling out the form, rather than a spam ‘robot’.

Q. What’s happened to MyRD?

MyRD has been removed whilst we develop the new interface as part of our overall website re-design and we apologise for the inconvenience this may cause. It is still possible to pay online via your own bank account and the Reader's Digest bank details are available on the back of the bills. Alternatively you can call the Customer Service team on 0330 333 2220* to make a credit or debit card payment. 

 

*Calls to 03 numbers cost no more than a national rate call to an 01 or 02 number and will be free if you have inclusive minutes from any type of line including mobile, BT or other fixed line. 

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