|
Can I manage my Account online? Yes, all Reader's Digest customers can now manage their accounts online. By Registering for My Reader's Digest, you will be able to change or update your contact details, pay Reader's Digest bills and take advantage of special offers that are available for online customers. To start using the My Reader's Digest service click here. I've registered with My Reader's Digest but forgotten my password We can help you retrieve your password - click here for more information. Is it safe to shop online? You will notice a padlock icon on the base of your browser when you enter our 'checkout'. This indicates that all information entered in the session is secure and encrypted. Shopping Online is just as secure (if not more secure) than at any other time you may use your credit card. Whatsmore, unlike some websites, we do not store your credit card details so there is no danger that they can later be accessed illegitimately. This is why you are required to re-input your credit card details each time you shop with us - your security is our top priority. I cannot find the title I am looking for You may find it useful to consider the following search tips Try searching using the first few letters of the name. If the title begins with "THE" or "A" etc try searching without these or using just a word from the title, for example; for "The Reader's Digest DIY Manual" try searching for "DIY Manual" or just "DIY". If you are still unable to find a particular title please email customer services using our feedback form and we will try and locate the title for you. If you prefer to talk to us, please give our Customer Services team a call on 0870 160 7070. Minicom users can call us on 0870 600 1153. Please note, Minicom is the common British name for a telecommunications device for the deaf or hard of hearing and as such this number will not work with conventional telephones. How do I buy a product from your website? Full details of how to order are contained in our how to order guide - please click here to access it. How do I tell if a message about a prize win is real? If the message asks you to make any kind of payment, then in all likelihood, such a message is a scam. Neither Reader's Digest, nor most other reputable companies, will request payment for you to collect a prize. If you are unsure about any email message, please contact Customer Services. Where can I get technical support for RDPlus? RDPlus is the Internet Service Provider (ISP) from Reader's Digest UK. It offers you access to the Internet for just the price of a local phone call. For RDPlus Technical Support, please call the help line on 0906 296 5577. Calls cost 25p/minute. Whom do I contact about business or advertising opportunities with Reader's Digest? For advertising opportunities please send details of your query by email to : flora_Macmillan@readersdigest.co.uk for business opportunities please send an email outlining your query to New Business Director, Catriona Lasselin at catriona_lasselin@readersdigest.co.uk How can I opt out of receiving Reader's Digest promotions? Use this form to have your e-mail address removed from the distribution list for Reader's Digest promotional emails. If you do not wish to be notified of Reader's Digest products and services by post or by telephone, please use the feedback form. Our privacy policy is here. How can I submit a query to Reader's Digest Customer Services? If you can't find the information you need in our Help pages, or you want to leave feedback, you can contact us by sending an e-mail to our customer service team. Please click here and we'll be happy to assist you. Any Other Questions? If there's anything at all that our Customer Service Team can do to help, please let us know - and call 0870 160 7070 between 8am - 6pm, Monday to Friday or 8-1pm Saturday. Minicom users can call us on 0870 600 1153. Please note, Minicom is the common British name for a telecommunications device for the deaf or hard of hearing and as such this number will not work with conventional telephones. Happy Shopping! |
