| Puzzle n Prizes Terms & Conditions |
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Vivat Direct Limited (t/a Reader’s Digest) (“Reader’s Digest”) Puzzles ‘n’ Prizes Magazine Competition Terms & Conditions
1. These terms and conditions apply to all competitions featured in Puzzles ‘n’ Prizes magazine and any associated websites and marketing materials.
2. By entering a competition entrants accept these terms and conditions together with any specific instructions and terms for such competition which may be in the magazine, in any electronic messages, or on an associated website, or communicated to entrants in any other way (“Competition Information”). Such Competition Information shall prevail in the event of there being any inconsistency between these competition terms and conditions and any Competition Information.
3. Reader’s Digest may cancel or amend any competition, Competition Information, or these terms and conditions without prior notice. Any changes will be posted either within the Competition Information or these terms and conditions.
Competition Entry
4. Competitions are open to all residents of the United Kingdom, which comprises England, Northern Ireland, Scotland, Wales, the Channel Islands and the Isle of Man. Reader’s Digest reserves the right to ask competition winners for proof of UK residency and if a competition winner is unable to prove their residency to Reader’s Digest's satisfaction (i.e. prove that they are physically present in the UK for 183 days or more in the previous or current UK tax year), Reader’s Digest reserves the right to select an alternative winner. The minimum age for entry is 18 years unless specified otherwise in the Competition Information. Employees and members of their immediate families (including any live-in partner or household member) of any of the following may not enter:
a. Companies within the Reader’s Digest group of companies (including but not limited to Vivat Direct Limited (t/a Reader’s Digest), Vivat Finance Limited, Direct Marketing Partners Limited and Midco Direct Limited);
b. Any company involved in the organisation, management, promotion, or administration of the competition or its entry routes or donation of prizes or their agents or subsidiaries;
c. Any company involved in any capacity in the production or sponsorship of a programme to which the competition relates.
d. Any company involved in the creation or licensing of any puzzle or competition.
5. Where the Competition Information specifies a minimum or maximum age limit Reader’s Digest reserves the right to ask for proof of age and in all competitions evidence to verify the identity of an entrant at any time, and may use any channels and methods available to carry out checks of any details provided. Entrants may only enter the competition in their own name.
6. The opening and closing dates and times for entries are as indicated in the Competition Information. Any entries received before the opening and after the closing of the competition will be invalid and will not be entered into the competition.
7. Any limit on the number of entries a person or household may make will be clearly stated in the Competition Information. Entries received in excess of this limit will be invalid and will not be entered into the competition.
8. Entry to a competition is by text (SMS). Entrants must have the permission of the bill payer before entering, otherwise the entry will be invalid. SMS entrants are required to send a text to the shortcode or number as indicated in the Competition Information. Texts received by Reader’s Digest will be charged at £1.50 per entry plus standard network rate charge.
Entrants may submit no more than 6 entries per premium rate entry route per originating telephone number. Entries over the maximum number of entries from the same originating telephone number will not be entered into the competition.
When a text message is received Reader’s Digest shall call the same mobile phone from which the answer was sent, acknowledging receipt of the entry and to obtain address details (a “Confirmation Call”). This will result in the entrant being charged the charge stated in the Competition Information. Please check with the relevant mobile network provider what standard network charge will apply. In the event that the entrant has insufficient funds, credits or capacity on their handset (as applicable) to allow the Confirmation Call to be successfully made by Reader’s Digest and received by the entrant within 72 hours of the original entry being received by Reader’s Digest, the relevant entry will be deemed ineligible and will not be accepted.
Text messages received after the stated competition closing time will be invalid and will not be entered into the competition. If a text message entry is received by Reader’s Digest after the stated competition closing time, the entrant will receive a free text message from Reader’s Digest informing them that their entry was received late and was not therefore entered into the competition; however, the entrant will not be entitled to a refund of the charge imposed by the entrant’s mobile network when they entered the competition by text message.
SMS entries received after the notified competition closing time will not be valid. Reader’s Digest accepts no liability for any SMS entry charges incurred regardless of whether the entry is received before the competition closing time. SMS entrants will receive a SMS confirmation text message of their entry, which may include information about the magazine or other services relating to the competition. SMS entrants may opt out of receiving any marketing messages in the confirmation message (please see rule 29 of these terms and conditions).
9. Neither Reader’s Digest nor its servants, agents, nor any other party or organisation involved in the management, promotion, or administration of the competition or its entry routes or donation of prizes or their agents or subsidiaries involved in the competition will accept responsibility or liability for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft, destruction, alteration of, or unauthorised access to entries, or entries lost or delayed whether or not arising during operation or transmission as a result of server functions (including but not limited to security functions by software used by Reader’s Digest or any third party), virus, bugs, or other causes outside its control.
10. Entries submitted through agents or third parties or in bulk (i.e. more entries than a human being could submit in the time available without the use of software or other devices designed to make automated entries) will not be accepted.
11. Any entries which are incomplete, incorrect, inaudible, incomprehensible, or not received by Reader’s Digest will be void. An entry to the competition will be deemed to be an invalid entry where an entrant has evaded payment of the applicable entry charges when entering the competition
12. In the event of any fault, mistake, misunderstanding or dispute concerning the correctness or acceptability of the entry or any answers given by entrants (if applicable), or the operation of any part of the competition network or phone system, the decision of Reader’s Digest shall be final and no correspondence will be entered into.
13. Reader’s Digest will not be liable to reimburse expenses incurred in making an entry in any competition. Where Reader’s Digest decides in its sole discretion that an entrant is eligible for a refund, eligibility for refunds will be notified to relevant entrants. Reader’s Digest reserves the right to refuse to refund any messages where it suspects dishonest or fraudulent conduct on the sender’s part or where the entrant has not complied with the rules of the competition (for example, in exceeding the maximum number of entries).
Prizes
15. The process for determining the winner of the prize is as indicated in the Competition Information. Where the winner is randomly selected from all correct and valid entries, the draw for the winner will take place within 7 days of the date on which the competition closes.
16. Prize draw prizes will be awarded in accordance with the laws of chance and, if required by law or regulation, under the supervision of an independent observer. Any competition requiring a subjective assessment in the selection of winning entries will be judged by Reader’s Digest or as indicated in the Competition Information and, if required by law or regulation, an independent judge or a panel including one member who is independent of the competition's promoters and intermediaries.
17. Should more prizes be claimed than are available for any reason, a simple prize draw will take place for the available prize(s).
18. Reader’s Digest will attempt to notify the winner within up to 28 days after the closing date for entries to the competition, or as otherwise indicated in the Competition Information, and where time is of the essence for such a period as Reader’s Digest shall in its absolute discretion deem reasonable. He/she will be contacted on the phone number, by SMS text or postal address provided when entering the competition. The winner will have a specified fixed time period in which to claim his or her prize. If Reader’s Digest is unable to notify the winner, or if the winner fails to respond within the fixed time period as specified and/or provide an address for delivery of the prize, this may result in forfeiture of the prize and Reader’s Digest reserves the right to select an alternative winner in accordance with these terms and conditions and the Competition Information.
19. Reader’s Digest may in its sole discretion refuse to provide a prize, or seek its recovery, in the event of non-entitlement under these terms or an entrant's breach of these terms, fraud, dishonesty, or other inappropriate or improper conduct including but not limited to the use of technology which enables an entrant to evade charges when entering a competition or the improper use of technology when entering a competition.
20. Any entrant who enters or attempts to enter a competition in a manner, which in Reader’s Digest’s determination is contrary to these terms and conditions or by its nature is unjust to other entrants (including without limitation tampering with the operation of the competition, hacking, cheating, deception, or any other unfair playing practices such as intending to annoy, abuse, threaten, or harass any other entrants or Reader’s Digest and/or any of its agents or representatives) may be rejected from the competition at Reader’s Digest’s sole discretion.
21. Reader’s Digest reserves the right to modify, cancel, terminate or suspend a competition in whole or in part, at its sole discretion, if it believes the competition is not capable of being conducted as specified in these terms and conditions or in the event of a virus, computer bug or unauthorised human intervention or any other cause that is beyond the reasonable control of Reader’s Digest that could corrupt or affect the administration, security, impartiality, or normal course of the competition.
22. Reader’s Digest reserves the right in its sole discretion to withhold delivery of the prize until such proof of eligibility and identity has been confirmed or if such proof is not produced on request or to disqualify the entrant from the competition.
23. Reader’s Digest shall endeavour to deliver the prize to the winner within twenty eight (28) days from the date of the draw, unless otherwise specified to the winner. Delivery restrictions may apply. No cash equivalent (where applicable) or alternative prize will be given and the prize is non-transferable and non-exchangeable. However, Reader’s Digest reserves the right to change the prize due to circumstances beyond its control or to offer an alternative of similar value.
24. Where the prize includes a cheque, such cheque will be made payable to the name of the winning entry in pounds sterling. A cheque prize cannot be made payable to any third party. No other form of payment will be made.
25. In relation to all competitions, the first name and surname of the winner may be published by Reader’s Digest and also be obtained by sending a SAE to Customer Services, Suite 33, Cherry Orchard North, Kembrey Park, Swindon, SN2 8UH including the name of the competition within 3 months of the closing date. By entering the competition, entrants grant to Reader’s Digest a non-exclusive licence to use and publish their entry in any media for the purpose of announcing the winner.
Data Protection and Publicity
26. Reader’s Digest (or any third party nominated by Reader’s Digest) may exercise its sole discretion to use the winner's (and (if applicable) their companion's) name, address, and image and their comments relating to the prize and competition experience for future promotional, marketing and publicity purposes in any media worldwide without notice or without any fee being paid.
27. Information, data and the caller line identity ("personal data") which is provided by entrants when they enter will be held and used by Reader’s Digest and their suppliers and contractors in order to administer the competition. Entrants' personal data may also be passed to their mobile phone network or to relevant regulatory bodies including PhonePayPlus, the police or other authorities in the course of the investigation of any complaints or suspected unlawful activity or where requested by the phone provider in connection with the billing arrangements for the competition. Aggregate, non personal data may also be used for the purpose of undertaking market research or in facilitating reviews, developments and improvements to relevant services.
28. Any personal data will only otherwise be used in accordance with Reader’s Digest’s privacy policy which can be viewed at www.readersdigest.co.uk/privacy
29. Any entrant who is entering the competition via SMS may opt out of receiving marketing communications from Reader’s Digest by SMS by adding the word STOP after the keyword as specified in the competition.
Liability
31. Reader’s Digest cannot promise that the services relating to the competition will be free from errors or omissions nor that they will be available uninterrupted and in a fully operating condition. These services may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons reasonably beyond the control of Reader’s Digest. Reader’s Digest will not be liable in the event that all or any part of the service relating to a competition is discontinued, modified or changed in any way.
Standard terms
33. The invalidity or unenforceability of any provision of these terms and conditions shall not affect the validity or enforceability of any other provision. In the event that any provision is determined to be invalid or otherwise unenforceable or illegal, these terms and conditions shall otherwise remain in effect and shall be construed in accordance with their terms as if the invalid or illegal provision were not contained herein.
34. Reader’s Digest's Customer Services team may be contacted on 0871 351 1000, This e-mail address is being protected from spambots. You need JavaScript enabled to view it or The Editor, Puzzles ‘n’ Prizes, Vivat Direct Limited (t/a Reader’s Digest), 157 Edgware Road, London, W2 2HR.
The promoter of the competition is Vivat Direct Limited (t/a Reader’s Digest), 157 Edgware Road, London, W2 2HR.
35. These terms and conditions were last updated on 1 March 2011. These are the competition rules that govern the relationship between you and Reader's Digest when you register to play the Wordpower game and enter the Competition to win the monthly prize of £100.00 GBP.
Terms and conditions of participation
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